ALERTS & COVID-19 UPDATES

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DPH Attestation & Phase 3 Information

For Patients & Visitors

Visiting a Patient

Beth Israel Lahey Health has taken a number of steps to prevent the spread of COVID-19 in order keep our patients and staff safe. You can review our Safe Care plan here to learn more about what we’re doing to ensure your safety when you visit one of our facilities. Additional information on COVID-19 can be found here.

Visitor Guidelines

We understand the importance of being able to visit a patient while they are in the hospital, however, we have put temporary visitor restrictions in place to help protect everyone from COVID-19.

Thank you for your cooperation during this time, we are looking forward to welcoming visitors in a less restricted way as soon as we can. If you're looking to reschedule an appointment or to make a telehealth appointment please contact your provider for more information.


 The hospital’s current visitor policy is as follows (effective 11/6/2020):

PATIENT CARE AREA CURRENT RESTRICTIONS
COVID-19 positive or suspected COVID-19 positive patients, and patients on precautions No visitors are allowed. Exceptions
must be approved by the care team in very special circumstances.
INPATIENT UNITS No visitors are allowed at this time. Exceptions must be approved by the care team in very special circumstances.
EMERGENCY DEPARTMENT Visitors only allowed in cases where the visitor is the primary caregiver to the patient and when phone communication is not possible. 

Adult visitors are not allowed to wait in the waiting room and will be asked to wait in their car or outside. When possible visitors are encouraged to go home and await an update.

Pediatric: One Parent/Guardian

Please practice social distancing in the waiting room.
SURGICAL SERVICES Patients are allowed one person to accompany them to registration desk. Visitors are NOT permitted in the waiting room areas or cafeteria.
OUTPATIENT & AMBULATORY AREAS No visitors are allowed. Accommodations are made for patients with functional impairments or disabilities, and parents unable to obtain childcare.

Thank you for helping keep our patients, visitors and staff safe.