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For Patients & Visitors


Nondiscrimination Notice

Beth Israel Deaconess Hospital-Milton does not exclude people or treat them differently because of race, color, national origin, gender, sexual orientation, religion, disability or age.

BID-Milton provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

BID-Milton also provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you speak one of the following languages, language assistance services,
free of charge, are available to you. Call 617-313-1326 (TTY: 617-696-7929).

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At Beth Israel Deaconess Hospital-Milton, we are committed to serving the community. Our staff is dedicated to helping doctors, nurses, and healthcare providers establish a direct relationship with their non-English or limited English speaking patients through accurate and complete interpretation services.

Interpreters for our non-English or limited English speaking patients are available at no charge. We offer multi-lingual services both in person and by telephone. These services are available for 140 different languages and can be used 24-hours a day.

Trained language service interpreters can assist during hospitalization and inform patients and their families about procedures, medications and other important information. While you may feel comfortable depending on family members or friends, to help you communicate, discussion with your health care team concerning your medical care requires the assistance of a trained medical interpreter. Even if you speak English, you may find that, during serious illness, it is easier for you to understand information in your native language.

For the Deaf or Hearing Impaired

The Interpreter Services Department can arrange for American Sign Language interpreters for the hearing impaired at no cost to the patient.

Patients may also use the hospital’s Telecommunications Device for the Deaf (TDD) to communicate with family or friends. The TDD telephone is located on the ground floor in the Emergency Department and is available for patient use 24 hours a day.

To make incoming calls to the TDD, call 617-696-7929.