COVID-19 Update for BID-Milton Patients and Visitors

COVID-19 Update for BID-Milton Patients and Visitors

If You Are Experiencing Symptoms Of COVID-19

This message from Beth Israel Deaconess Hospital – Milton to our patients provides important information regarding the new coronavirus, also known as COVID-19.

If you are experiencing any one of the following:

  • Symptoms of fever, sore throat, nasal congestion, shortness of breath, or a headache, OR
  • If you have traveled to any of the countries listed on the Center for Disease Control’s travel warnings, OR
  • If you have been in contact with someone who has been diagnosed with COVID-19

Please contact your primary care provider prior to visiting the hospital.

Based on your symptoms, your provider will determine the appropriate steps for you to take, which may simply be to stay at home to reduce the possibility of spreading the disease to others. Only certain situations require a visit to a hospital or other location for COVID-19 testing.

If you are experiencing a medical emergency, please call 9-1-1.

Beth Israel Deaconess Hospital - Milton, as well as all other Beth Israel Lahey Health hospitals and physicians' offices, are prepared to respond to this pandemic. For more information, please visit or contact the Massachusetts Department of Public Health by calling 2-1-1.

Patient Procedures and Appointments

In an effort to confront emerging challenges related to the spread of COVID-19 in the community, Beth Israel Deaconess Hospital – Milton is rescheduling all non-urgent elective surgeries, procedures and clinic visits.

We are contacting patients who have an appointment, procedure or surgery scheduled to confirm or reschedule your appointment. We have developed thoughtful criteria to determine which appointments can safely be rescheduled, and will maintain access for patients in need of immediate or emergency care.

By taking these steps, we can help to protect our patients and staff and preserve medical resources for those who need them most.

If you have a scheduled appointment, procedure or surgery, you will hear from your care team soon. If you have any questions, please contact your provider’s office directly. 

Thank you for your patience and understanding.

New Visitor Guidelines

To protect the health of patients and staff, we are restricting all visitors — unless pre-approved by each patient’s care team under extenuating circumstances.

One essential escort per patient is allowed in outpatient areas. Escorts will be actively screened and permitted IF:

  • They do not have any cold or flu-like symptoms (fever, cough, difficulty breathing) OR
  • In the last 14 days have not:
    • Traveled to a COVID-19 high-risk area
    • Been exposed to someone who has been diagnosed with COVID-19

All visitors are being screened at the hospital’s entrances. We appreciate your understanding.

Hospital Entrances

Beth Israel Deaconess Hospital – Milton is limiting access to the hospital to protect patients, visitors and staff. Below are the hours the hospital’s entrances are open:

Emergency Department: 24 hours

Highland Street Entrance: Monday-Friday, 7 AM -12 PM, Closed weekends

Reedsdale Road Entrance: CLOSED to all.